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LONDON - John Clare, the DSGi chief who oversees 1,000 stores in 14 European countries, says, "Three years ago I said Internet sales would account for 10% of our U.K. electrical sales "eventually" - maybe even in my lifetime. Over 60% of our customers to stores today have visited our web sites first. The threatened revolution of the Internet bubble of 10 years ago is now here." As a result, Clare predicts "more physical space is not what many retailers will want." |
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